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As it’s the season for cozy moments and snowy adventures, our Ventus Energy support team will operate on a special holiday schedule from December 23rd to January 6th.
HERE'S WHAT YOU NEED TO KNOW:
Deposits and Withdrawals:
We’ll process all transactions daily, but please note that banks will follow their holiday schedules therefore some delays may occur for non-instant transfers.
Support Team Availability:
Our support crew members will be exploring snowy landscapes, so responses might take a bit longer than usual. Full service will resume on January 6th.
Telegram Support:
For urgent questions, hop into our Telegram chat, where our main Ventus Energy elf, Henrijs Jansons, will be ready to assist! If you are not yet a member, please request a Telegram chat link by contacting us at info@ventus.energy as this is a closed users-only group.
We wish you a joyful Christmas and an energetic New Year! Thank you for being part of Ventus Energy.